FRONT DESK EXECUTIVE

Lepton Software is a leading provider of Location Intelligence, Smart Mapping, and GIS-based software solutions, empowering enterprises across Telecom, BFSI, Government, Retail, and Automotive sectors. With over 25+ years of expertise, Lepton delivers innovative geospatial products, network planning solutions, and enterprise-grade digital transformation services across global markets. Our culture encourages ownership, collaboration, continuous learning, and customer-centric innovation.

The Receptionist / Front Desk Executive will be responsible for managing the company's front desk and reception area, ensuring a professional and welcoming experience for employees, clients, visitors, candidates, vendors, and other stakeholders.

The role will also support day-to-day administrative activities, visitor management, telephone handling, meeting room coordination, courier management, and basic HR/Admin coordination.

•    Manage the reception/front desk and ensure a professional and welcoming environment.

•    Greet and assist visitors, clients, candidates, vendors, and other guests.

•    Understand the purpose of visits and coordinate with the concerned employee/department.

•    Maintain visitor records, wherever applicable.

•    Ensure visitors are appropriately guided to meeting rooms or designated areas.

•    Handle incoming and outgoing calls and route calls to the appropriate employees/departments.

•    Take and convey messages accurately and promptly.

•    Coordinate meeting room availability and basic meeting arrangements.

•    Support arrangements for client meetings, interviews, employee meetings, and official events.

•    Ensure meeting rooms are ready before important meetings.

•    Receive and dispatch courier, postal mail, and other official documents.

•    Maintain records of incoming and outgoing couriers.

•    Liaise with courier agencies and service providers as required.

•    Support the Admin team in routine administrative activities.

•    Maintain front-office records, registers, contact lists, and other relevant documents.

•    Assist with stationery and front-office supplies monitoring.

•    Coordinate with housekeeping, security, pantry, maintenance, and other facility service providers when required.

•    Report any front-office, facility, or security-related issues to the concerned team.

•    Assist employees and visitors with basic information and directions.

•    Coordinate with HR, Admin, IT, Finance, and other departments for routine requirements.

•    Support internal communication related to meetings, visitors, deliveries, and office activities.

•    Maintain confidentiality of company and employee-related information.

•    Ensure the reception area remains clean, organized, and presentable.

•    Follow company policies and security procedures.

•    Ensure unauthorized persons do not enter restricted office areas.

•    Handle sensitive information and documents with appropriate confidentiality.

•    Coordinate day-to-day employee travel requirements in coordination with the Admin team

•    Coordinate official travel bookings including flights, hotels, and cabs.

•    Manage travel requests through the company's designated travel system/process.

•    Coordinate with travel agencies and service providers for bookings and changes.

•    Maintain travel records, confirmations, cancellations, and rescheduling.

•    Ensure travel arrangements comply with the company's Travel & TA/DA Policy.

•    Excellent verbal and written communication skills.

•    Pleasant personality and professional approach.

•    Basic knowledge of MS Office / Google Workspace.

•    Good attention to detail.

•    Ability to maintain confidentiality.

•    Graduate in any discipline preferred.

•    Diploma / certification in Front Office, Hospitality, Administration, or a related field will be an advantage.

•    2 – 3 years of experience in Reception, Front Desk, Front Office, Administration, Hospitality, or a similar role.